Privacy Policy

1. Introduction

TMSREAL ("we", "us", or "our") provides a cloud-based Transportation Management System for trucking companies, freight brokers, forwarders, and logistics providers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://tmsreal.com, use our platform at https://dev.tmsreal.com, or otherwise interact with our services (collectively, the "Services").

2. Information We Collect

We may collect the following categories of information:

• Account and contact information: name, company name, email address, phone number, and billing details provided when you register or request information.
• Operational data: dispatch, driver, shipment, invoicing, and reporting data entered into the platform by you or your organization.
• Usage data: log data, device information, IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.
• Communications: information you provide when you contact us for support, sales, or feedback.

3. How We Use Information

• To provide, operate, and maintain the Services.
• To process transactions and send related information, including invoices and confirmations.
• To communicate with you, including responding to support requests and sending service updates.
• To monitor and analyze usage in order to improve the Services and develop new features.
• To detect, prevent, and address fraud, security incidents, and technical issues.
• To comply with applicable legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, payment processing, and customer support tools.
• Other parties when required by law, regulation, legal process, or governmental request.
• A successor entity in connection with a merger, acquisition, or sale of assets.
• Any other party with your consent.

5. Data Retention

We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Operational data entered into the platform is generally retained for the duration of your account and for a reasonable period afterward as required for legal, accounting, or reporting purposes.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, please contact us using the details below.

8. Cookies

We use cookies and similar technologies to operate and improve our website, remember preferences, and understand how visitors use our Services. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Services.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. Where required, we take steps to ensure such transfers comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@tmsreal.com.